
Take Control of Pet Situations Before You Even Walk In
IF PETS AREN'T SECURED,
YOU’RE NO LONGER IN CONTROL —
AND NEITHER IS YOUR SAFETY.
You walk into a client’s home…
and immediately feel something is off.
The pet isn’t secured.
The client says, “Don’t worry, he's friendly and never bites!”
And now you’re stuck.
"Do you say something?"
"Do you just start?"
"Do you risk making it awkward?"
By the time you’re inside your client's home —
it’s already too late to be in charge of your appointment!
Use the guide for the step- by -step instructions,
Use the policy template for your clients to sign,
Use a live tracker to see who is following your policy on the spot
This resource has been created after a real on-the-job incident

✔ Client-Ready Policy Template
So you can clearly communicate your expectations from the start
✔ Professional Guide
So you know exactly what to say, when to say it, and how to enforce your policy
✔ Client Tracker
So you can track who follows your rules and stay consistent every time
✔ Walk into prepared, controlled environments
✔ Be sure, your clients know what’s expected before you arrive
✔ Stop second-guessing your decisions
✔ Protect your safety and your time
"I didn’t think it would happen to me. Until it did....
I was bitten during a routine cleaning appointment by a “friendly” and for this reason unsupervised dog.
It didn’t end in serious injury — but it forced me to stop working and seek medical treatment.
That was enough. Since then, I’ve built a clear way to handle pet situations before I even arrive — so I stay in control of every appointment.
This is the exact approach I use in my cleaning business today."

Lana Conlon
Founder of the Residential Cleaning Academy | Systems & Resource Creator
Owner, Shine Perfection LLC- Cleaning company, Jacksonville, FL
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